Privacy Policy

1. Data Controller

The data controller is Studio Omeopatia Classica, Via Valascia 7, 6864 Arzo TI. Tel: +41 79 509 23 27 — Email: cosettacri@gmail.com

2. Data Collected

• Contact form: name, email address, phone number and message.
• WhatsApp: if you contact us via the WhatsApp button, your data is processed according to WhatsApp/Meta's Privacy Policy.
• Navigation data: the site does not use tracking or advertising cookies. Only technically necessary server data is recorded anonymously.

3. Use of Data

• Responding to your information requests
• Scheduling appointments for homeopathic consultations
• Communications necessary for managing the professional relationship

Your data is not sold, transferred or shared with third parties for commercial purposes.

4. Legal Basis

Processing is based on your explicit consent and the legitimate interest of managing the professional relationship, in accordance with the Swiss Federal Act on Data Protection (FADP) and GDPR (EU) 2016/679.

5. Data Retention

Data is kept for the strictly necessary period, and in any case no longer than 5 years after the last contact, unless required by law.

6. Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability

To exercise these rights, contact us by email at cosettacri@gmail.com.

7. Cookies

This site does not use profiling or tracking cookies. Only technically essential cookies are used.

8. Changes

We reserve the right to update this policy. Changes will be published on this page.